Contact Us

Due to the COVID-19 pandemic, CMTO has been operating remotely since March 17, 2020, until further notice. CMTO is operating with few disruptions, none of which will affect our public protection mandate. The identified disruptions are as follows:

  • There are no walk-in visits at CMTO. Please call us for information.
  • Courier packages cannot be received at CMTO’s office.
  • Please use electronic mail whenever possible or use mail and registered mail, which will be received at an alternative location.

College of Massage Therapists of Ontario (CMTO)

1867 Yonge Street, Suite 810
Toronto, Ontario
M4S 1Y5

Telephone: 416-489-2626
Toll-free (in Ontario): 1-800-465-1933
Fax: 416-489-2625
Email: (general enquiries and for information about the Public Register)

CMTO’s Office Hours
Monday to Friday – 9:00 a.m. to 4:00 p.m.

Contact Information

Registration Services
Contact Registration Services for information on registration status and processes, including initial registration, registration renewal, registrant information changes, and enquiries about the Registrant Login:

Certification Services
Contact Certification Services for information about Multiple-Choice Question (MCQ) or Objectively Structured Clinical Evaluation (OSCE) examination fees. Scheduling and test centre locations can be found on Prometric’s website.

Practice Advice

CMTO’s Practice Specialist is available to provide information and guidance about Massage Therapy practice to Registered Massage Therapists (RMTs/MTs), clients, employers and others.

While the Practice Specialist aims to provide comprehensive information, they cannot provide legal or financial advice. Where appropriate, information shared with the Practice Specialist may be forwarded to CMTO’s Professional Conduct department for action.

Contact the Practice Specialist by email at or by phone at 416-489-2626/1-800-465-1933 extension 4124.

Professional Practice

Professional Conduct
Contact Professional Conduct to file a complaint against a Registered Massage Therapist (RMT/MT) or for information on the complaints process, and to report illegal practice:

Corporate Services
Contact Corporate Service for information on finance:

Contact Communications for media enquiries and questions about CMTO’s publications and announcements:

Office of the Registrar
Contact the Office of the Registrar for information on stakeholder and regulatory matters:

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