Contact Us

Due to the COVID-19 pandemic and the threat of community spread, CMTO has been operating remotely as of March 17, 2020, until further notice. CMTO expects to operate with few disruptions, none of which will affect our public protection mandate. The identified disruptions are as follows:

  • There are no walk-in visits at CMTO. Please call us for information.
  • Courier packages cannot be received at CMTO’s office.
  • Please use electronic mail whenever possible or use mail and registered mail, which will be received at an alternative location.  

College of Massage Therapists of Ontario (CMTO)
1867 Yonge Street, Suite 810
Toronto, Ontario
M4S 1Y5

Telephone: 416-489-2626
Toll-free (in Ontario): 1-800-465-1933
Fax: 416-489-2625 
Email: (general enquiries and for information regarding Public Register)

CMTO’s Office Hours
Monday to Friday – 9:00 a.m. to 4:00 p.m.

Contact Information by Department

Office of the Registrar
For information relating to stakeholder and regulatory matters:

Registration Services
For information relating to registration status and processes, including initial registration, registration renewal, registrant information changes, and enquiries regarding the Registrant Login:

Certification Services
For information relating to the certification examinations, including the Multiple Choice Questionnaire (MCQ) and Objectively Structured Clinical Evaluation (OSCE):

Professional Practice 
For information about STRiVE – the Quality Assurance Program, peer assessments and professional practice:

For practice advice:

Professional Conduct (formerly Investigations, Complaints and Discipline)
For information regarding the complaints process, to file a complaint against a Registered Massage Therapist (RMT) and to report illegal practice:

Corporate Services
For information relating to finance and for general enquiries:

For questions about communications, publications, and media enquiries: