Contact Us
Update to CMTO Operations
CMTO is moving to Church and Bloor Street East.
There are no walk-in visits at this time.
CMTO staff continue to be available Monday to Friday via email and telephone.
Courier packages can be received Tuesdays and Thursdays at the new address below.
Please refer to the frequently asked questions for more details.
College of Massage Therapists of Ontario (CMTO)
175 Bloor Street East
North Tower, Suite 600
Toronto, Ontario
M4W 3R8
Telephone: 416-489-2626
Toll-free (in Ontario): 1-800-465-1933
Fax: 416-489-2625
Email: cmto@cmto.com (general enquiries and for information about the Public Register)
CMTO’s Office Hours
There are no walk-in visits at this time. However, CMTO staff continue to be available Monday to Friday via email and telephone.
Contact Information
Registration Services
Contact Registration Services for information on registration status and processes, including initial registration, registration renewal, registrant information changes, and enquiries about the Registrant Login: registrationservices@cmto.com
Certification Examinations
Information about the Multiple-Choice Question (MCQ) examination or the Objectively Structured Clinical Evaluation (OSCE) such as fees, scheduling and test centre locations can be found on Prometric’s website.
Practice Advice
CMTO’s Practice Specialist is available to provide information and guidance about Massage Therapy practice to Registered Massage Therapists (RMTs/MTs), clients, employers and others.
While the Practice Specialist aims to provide comprehensive information, they cannot provide legal or financial advice. Where appropriate, information shared with the Practice Specialist may be forwarded to CMTO’s Professional Conduct department for action.
Contact the Practice Specialist by email at practicespecialist@cmto.com or by phone at 416-489-2626/1-800-465-1933, and press 5.
Professional Practice
- For questions about peer assessments, contact: professionalpractice@cmto.com
- For questions about STRiVE – the Quality Assurance Program, contact: strive@cmto.com
Professional Conduct
Contact Professional Conduct to file a complaint against a Registered Massage Therapist (RMT/MT) or for information on the complaints process, and to report illegal practice: professionalconduct@cmto.com
Corporate Services
Contact Corporate Service for information on finance: corporateservices@cmto.com
Communications
Contact Communications for media enquiries and questions about CMTO’s publications and announcements: communications@cmto.com
Office of the Registrar
Contact the Office of the Registrar for information on stakeholder and regulatory matters: officeofregistrar@cmto.com
