Strategic Plan 2026-2030
Our mandate is to protect the public by regulating the Massage Therapy profession.
CMTO is committed to delivering on its Strategic Priorities with Transparency, Collaboration, and a commitment to Equity, Diversity, and Inclusion.
We will maintain our focus on preventing misconduct — including sexual abuse and insurance fraud — while upholding the highest professional standards to ensure public safety and high-quality care.
Goals
- Ensure registrants understand and meet professional standards and government legislation.
- Educate the public and other stakeholders about CMTO’s public protection role.
- Uphold professional requirements through consistent processes.
We will build on our strong foundation to ensure our standards and processes are transparent, modern, and forward-looking.
Goals
- Set clear expectations for high-quality care and professional conduct.
- Simplify information and processes to support registrants and the public.
- Excel in the right-touch delivery of core regulatory functions: registration, quality assurance, and addressing complaints, while maintaining commitments to equity, diversity, and inclusion.
We will strengthen the position of Massage Therapy as a regulated, clinical health profession and core component of health care.
Goals
- Advance public and interprofessional understanding of Massage Therapy in the broader health care system.
- Reinforce the clinical value of Massage Therapy and its regulation to government and stakeholders as essential for protecting the public and supporting the profession.
- Sustain and build relationships with educational and regulatory partners to advance the profession and respond to the evolving future of Massage Therapy.
