Proposed Amendments to By-law No. 8: The Register and Registrant Information

Provide your feedback on the proposed amendments

The College of Massage Therapists of Ontario (CMTO) is considering making changes to its By-law No. 8: The Register and Registrant Information. This by-law specifies the information CMTO requires from Registered Massage Therapists (RMTs/MTs), and the information that is displayed on CMTO’s public register.

1. Sharing registration numbers with health insurance providers

CMTO is proposing amending By-law No. 8 to allow CMTO staff to share an RMT’s/MT’s registration number with health insurance providers for the purpose of verifying the RMT’s/MT’s registration status.

CMTO does not display registration numbers on the public register. However, health insurance providers sometimes need this information to confirm that treatment being claimed for reimbursement was provided by an RMT/MT who is authorized to practise.

CMTO asks registrants at registration and annually at renewal if they consent to CMTO sharing their registration number with health insurance providers upon request. More than 97% of registrants provide their consent. If a registrant does not consent, staff cannot disclose the registration number and the insurer must contact the RMT/MT directly.

Providing confirmation of a registrant’s status, including validating their registration number, is an important role for regulators. The proposed by-law update would give health insurance providers the access they need to that information.

2. Removing Massage Therapy education information from the register

CMTO is also proposing to amend By-law No. 8 to remove the educational institution where an RMT/MT completed their Massage Therapy education and graduation year from the public register.

It’s important to have a public interest reason for the information CMTO shares on its public register. Currently, every RMT’s/MT’s record on the register includes the educational institution where they earned their Massage Therapy diploma and their year of graduation. Given that every applicant must meet the same education requirement for registration , similar to successful completion of the Certification Examinations, there is no clear public interest reason for displaying a registrant’s Massage Therapy educational institution and graduation year on the register.

 

You are invited to provide feedback via the Survey for Proposed Amendments to By-law No. 8: The Register and Registrant Information. You may also join the discussion by submitting your comments on our discussion board below. The deadline to submit your feedback is April 24, 2026. If you have any questions, please contact us at feedback@cmto.com.

 

Review the proposed changes to By-law No. 8: The Register and Registrant Information.

Take the survey.

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Submitted comments

RMT
Feb 27, 2026

I'm comfortable with the amendment.

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Feb 25, 2026

I agree. It’s good idea.

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RMT
Feb 23, 2026

I agree with both the proposed amendments

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RMT
Feb 23, 2026

I agree to both amendments

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RMT
Feb 23, 2026

I totally agree with the amendment that should be done efore.

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RMT
Feb 23, 2026

I think these would be good amendments to make.

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RMT
Feb 23, 2026

I'm perfectly comfortable with the amendments

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RMT
Feb 23, 2026

I think those are valid proposals and agree with them.

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RMT
Feb 23, 2026

It’s good idea

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RMT
Feb 23, 2026

I think it’s a good idea to be sharing registration numbers with insurance companies in order for verification that the massage therapist is still registered. I do, however, feel that the public register should keep the massage therapist schooling so that the client is more informed as to their educational background And/or experience.

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RMT
Feb 23, 2026

Not sure why you wouldn’t want your school or graduation year given out???

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RMT
Feb 23, 2026

Good 👍

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RMT
Feb 23, 2026

I think that both are positive amendments and should be done.
Thank you

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RMT
Feb 23, 2026

I oppose removing the school name and graduation year from the public register. Educational background is relevant to public trust and accountability. Different programs vary in training quality and clinical rigor. Keeping this information visible supports transparency and allows patients to make informed decisions when selecting an RMT.

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RMT Client/Member of the Public
Feb 23, 2026

I do not agree with removing the educational institution and graduation year from the public register. This information is important for transparency and informed decision-making. Educational background can reflect differences in training quality and clinical standards. Patients should be able to review this information before booking, in order to make choices based on their own expectations and comfort level.

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RMT
Feb 23, 2026

I would say both changes are great improvements going forward

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Feb 23, 2026

This is good and makes sense to me.

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Feb 23, 2026

I oppose removing education and graduation year from the public register. In 2022, the College of Massage Therapists of Ontario investigated cheating on RMT certification exams, including involvement by candidates from at least one massage therapy program, and even faculty were investigated. This shows that integrity issues in education can occur and that public transparency about where an RMT trained supports informed choices and protects patients.

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Feb 23, 2026

I oppose removing the educational institution and graduation year from the public register. In 2022, CMTO publicly reported investigating cheating in the RMT certification examinations, including concerns involving candidates connected to at least one massage therapy program. This demonstrates that educational integrity issues can arise. Maintaining transparency about where and when an RMT was trained supports informed patient choice, accountability, and public trust in the profession.

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Feb 23, 2026

Agree

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Educator
Feb 23, 2026

I oppose removing the educational institution and graduation year from the public register. In 2022, CMTO investigated cheating on certification exams involving candidates connected to at least one massage therapy program. The fact that this was only uncovered in 2022 suggests such issues may have existed for some time before detection. Maintaining public access to education details supports transparency, accountability, and informed patient choice.

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Professional Association
Feb 23, 2026

I disagree with deleting school and graduation year from the public register. CMTO publicly reported a 2022 investigation into cheating on certification exams, including exam content concerns and delays affecting candidates from at least one program. This shows that not all training and exam outcomes are equal. Keeping education info supports accountability and allows the public to see where an RMT was educated.

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Feb 23, 2026

I oppose removing education and graduation details from the public register. In 2022, CMTO investigated cheating on the RMT certification exams, and scores for some candidates were delayed due to suspected misconduct. Public access to where someone trained helps clients make informed choices and can reduce the risk of poorly trained or unethical practitioners entering the field. Transparency builds trust.

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Feb 23, 2026

sounds ok to me

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RMT
Feb 23, 2026

This makes sense. Thank you

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Other Health Care Professional
Feb 23, 2026

I do not support deleting school and graduation information. In 2022, CMTO announced an investigation into exam cheating related to certain massage therapy candidates and associated individuals. When such incidents occur, transparency becomes even more important. Public access to educational background helps patients make informed decisions and strengthens confidence in regulatory oversight and professional standards.

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Feb 23, 2026

I oppose removing the educational institution and graduation year from the public register. In 2022, CMTO publicly reported investigating cheating in the RMT certification examinations, including concerns involving candidates connected to at least one massage therapy program. This demonstrates that educational integrity issues can arise. Maintaining transparency about where and when an RMT was trained supports informed patient choice, accountability, and public trust in the profession.

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RMT
Feb 23, 2026

I think it’s totally fine to remove the college of study, but DO think CMTO should be keeping the start year ‘active’ on the RMT profile.

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RMT
Feb 23, 2026

Provide convenient, simple, and user-friendly support for professional massage.

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