Many insurance plans cover Massage Therapy, but to avoid delays or claim denials, receipts must include specific details. Here’s what you need to know as a client:

According to CMTO’s Standards of Practice: Fees and Billing, a Massage Therapy receipt must contain:

1. Date of the Appointment
2. Name of the Client
3. Name of the RMT/MT
4. The Amount of the Transaction
5. Signature and Registration Number of the RMT/MT
6. HST number (if applicable)

Receipts should only list services within Massage Therapy’s Scope of Practice as “Massage Therapy treatment.” While your RMT/MT can add details (e.g., “60-minute relaxation massage”) upon request, the core information above must always be included.

Using a gift certificate? Your receipt will show “gift certificate redeemed” with a $0.00 transaction amount. If you wish to submit the receipt to your insurance provider, attach both the gift certificate receipt and your Massage Therapy receipt. The insurance company will decide at its discretion whether to cover the treatment.

By ensuring receipts meet these requirements, you and your RMT/MT can simplify the insurance process. For questions, email CMTO’s Practice Specialist at practicespecialist@cmto.com.