In partnership with the Registered Massage Therapists’ Association of Ontario (RMTAO), CMTO hosted a six-event Town Hall tour in Sault Ste. Marie, St. Catharines, Kingston, Guelph, Toronto, and Ottawa. CMTO connected with over 330 attendees and heard directly from RMTs/MTs about their experiences.

Maureen Boon, Registrar and CEO presented on regulatory changes shaping Massage Therapy practice, discussed CMTO’s new Strategic Plan, shared highlights from the past year, CMTO’s plans for 2026, and answered questions. RMTAO’s team spoke about their advocacy efforts, including HST exemption and Queen’s Park Day, and how RMTAO is addressing sexual harassment and assault of RMTs/MTs by patients.

Key discussion topics included:

• Patient discharge: When can an RMT/MT discharge a patient who is behaving abusively, and what documentation is required?
• HST: What is RMTAO doing to make Massage Therapy HST exempt?
• Insurance billing: How do CMTO and insurers interact when fraud is suspected?

Thank you to everyone who attended.