RMTs/MTs who hold an Inactive Certificate and want to transition to a General Certificate at any time of the year should know the following:

Why Change from an Inactive Certificate to a General Certificate?

Registrants must move to the General Certificate to practise Massage Therapy.

Am I Eligible to Change My Registration Class?

Eligibility depends on whether an RMT/MT meets the practice requirements at the time of application. This includes:

• Having practised the profession for at least 500 hours in the previous three-year period in a regulated Canadian jurisdiction or completed a CMTO Refresher Course in the last 15 months; and
• Providing evidence of having the required insurance.

How do I Submit a Registration Change request?

Log in to the Registrant Portal to submit a Registration Change request.

Is There a Fee to Change Registration Class?

Yes, payment of the balance of the annual General Certificate fee is due. The fee is not prorated.

How Long Does the Process Take?

Processing time typically is 2-3 business days. However, it may vary if additional review is required.

When Should I Apply?

Registrants are encouraged to apply well in advance of their intended return‑to‑work date. Employers often require confirmation of registration status before a start date can be confirmed.

Need Help?

If you’re unsure about the process or have questions, Registration Services can help guide you through the requirements. You can also find helpful details on the Class Change webpage.