Standard of Practice: Conflict of Interest

Updated: Recently Updated September 8, 2026
Date Approved: September 8, 2026
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Patient Outcome

The patient receives services that are solely in their best interest and not compromised by any potential, real or perceived personal or financial interest.

Registered Massage Therapist Outcome

The Registered Massage Therapist/Massage Therapist (RMT/MT) avoids any potential, real or perceived personal or financial conflict of interest. If the conflict of interest cannot be avoided, it must be managed and disclosed to the patient.

Requirements

The RMT/MT must not practise while in a conflict of interest, including but not limited to:

  1. Providing or receiving a monetary or other benefit (such as a referral fee or a reduction in rent) for referring a patient to or from any other business.
  2. Recommending a product or service in which the RMT/MT has a personal or financial interest without first disclosing the nature of the interest and advising the patient that they may obtain a suitable alternative product or service elsewhere. Document this discussion in the patient health record.
  3. Sharing revenue, fees or income with someone associated with their practice who is not a regulated health professional in Ontario, unless the RMT/MT has a written agreement in place that ensures the RMT/MT is still responsible for the professional aspects of their practice, including record keeping and billing.
  4. Renting premises to or from any person or business where the rent is determined, in whole or in part, by the volume of patient referrals to or from the landlord.

Bolded terms are found in the Glossary.

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