How Can We Help

Finding safe and qualified health professionals is an important task. Health professionals can be regulated or unregulated in Ontario. Regulated health professionals are held accountable to a regulatory body for the care they provide. Massage Therapy is one of several regulated health professions in the province, and the College of Massage Therapists of Ontario (CMTO) regulates Massage Therapists (also called “Registered Massage Therapists,” “RMTs” or “MTs”) working in the province.

Only individuals who are registered with CMTO are legally allowed to use the following titles and terms in English or French:

  • Massage Therapist (MT) | Massothérapeute
  • Registered Massage Therapist (RMT) | Massothérapeute Inscrit(e)
  • Massage Therapy | Massothérapie
  • Therapeutic Massage | Massage Therapeutique

CMTO was established by the Government of Ontario to protect the public interest. We do this by:

  • Setting the requirements for becoming an RMT so that only qualified individuals are allowed to practise and use the protected titles “Massage Therapist” (“MT”) or “Registered Massage Therapist” (“RMT”).
  • Maintaining an up-to-date feature on our website, known as the public register, to help you verify whether the person you are visiting for a massage is registered and authorized to practise.
  • Developing and enforcing rules and guidelines for RMTs’ practice and conduct, including a Code of Ethics.
  • Running a Quality Assurance Program to help ensure RMTs keep their knowledge and skills up-to-date.
  • Receiving and investigating concerns or complaints you may have about the Massage Therapy care you received.

Concerns and Complaints

All health regulators in Ontario have a formal complaints process in place. This process gives you the right to raise a complaint or concern about an RMT’s behavior, professionalism or practice with CMTO. Each step of the process is designed to be impartial and fair to the person who files the complaint and the RMT who is the subject of the complaint.

Consult the Public Register of Massage Therapists

CMTO wants to help you make informed decisions about your healthcare. One of the ways this happens is through CMTO’s public register. The public register is where you can access reliable and up-to-date information about any RMT in Ontario.

Visit CMTO’s public register to learn the following details about an RMT before booking your next appointment:

  • Contact Information
  • Practice Location
  • Registration Details
  • Languages Spoken
  • Preferred Gender
  • Conduct History

 

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