Mandated by government legislation, the peer assessment is a component of the College of Massage Therapists of Ontario (CMTO) Quality Assurance (QA) program.
The objective of a peer assessment is “to assist in the formulation of informed judgments about the professional practice of a Registered Massage Therapist, with the ultimate goal of identifying ways to improve and maintain quality of care.”
Designed to connect registrants with a Registered Massage Therapist (RMT) who has been trained by CMTO, registrants are randomly selected to participate in the peer assessment process. In some instances, the Quality Assurance Committee may choose to direct a registrant to undergo a peer assessment as a result of not fulfilling professional obligations.
Afterward the peer assessor prepares a report which is subsequently returned to CMTO. Results are reviewed and forwarded to the Quality Assurance Committee if further action is required.
The Peer Assessment Process
Registrants who have been selected for a peer assessment will receive notification by email from CMTO. Afterward the assigned peer assessor will contact the registrant to arrange a mutually agreeable time for the peer assessment.
Using the Standards of Practice as a guide, the peer assessor visits the registrant’s clinic or place of work to tour the facilities, conduct a review of client records, and engage in a conversation with the registrant to discuss findings, provide recommendations, and answer questions.
Typically a peer assessment is completed within three hours. It is imperative that the registrant be available for the duration of the peer assessment which is typically conducted within two to three hours.
The Role of the Peer Assessor
The role of the peer assessor is to support the success of the registrant through ensuring compliance with legislative requirements and Standards of Practice for RMTs in Ontario.
While peer assessors are afforded special authority under legislation, all peer assessors are bound by confidentiality agreements that restrict the sharing of information to CMTO and the Quality Assurance Committee.
Possible Outcomes of Peer Assessment
After reviewing the outcome of a peer assessment, CMTO and in some cases, the Quality Assurance Committee may decide to:
- make recommendations to the registrant regarding practice improvements;
- give the registrant an opportunity to correct any deficiencies identified in the assessment report;
- direct the registrant to complete a specified remedial or refresher course;
- direct the registrant to obtain any other assistance it feels would be appropriate; or
- take no further action.