F.A.Q.s : Employer Information
 


EMPLOYER INFORMATION

Can Massage Therapists take the client files with them when they leave their place of employment?

The College's Regulations specify that records must be kept for each client and lists the information to be recorded. The College specifies that the files must be retained but does not specify who should retain them. Regardless of who retains them, the files should be maintained for a minimum of ten years from the date of the last treatment for adult clients and until age 28 for minor clients. The Regulations require a Massage Therapist to have access to the records for a variety of reasons including:

To provide to a copy of the record to a client upon their written request;
To provide to a copy to the College, if the College has received a complaint against the therapist or has reason to investigate the therapist's practice; or
To use in defence of the massage therapist should he/she be sued by a client.

Ownership and access to the files can be dealt with in the following ways:

1.  The Massage Therapist may maintain his/her own records and will take them with him/her when they leave the clinic;
2.  The Massage Therapist may agree that the records belong to the clinic and leave the files at the clinic but obtain an agreement in writing that the clinic will follow the College's requirements and allow the therapist access to the records even after leaving; and/or
3.  Both may agree that the records belong to the clinic but that when leaving the clinic the Massage Therapist will photocopy all the records for which they have had professional responsibility.

The decision about what to do with the files when a massage therapist leaves your clinic can be dealt with by creating a contract with them that clearly states what you will do with the client's file. Making these decisions in advance of your employment of, or association with the massage therapist, will prevent disputes when the massage therapist leaves the association with your clinic.

Can you recommend a Massage Therapist?

The College of Massage Therapists of Ontario maintains a Register of all massage therapists. The College does not recommend therapists. If you would like to confirm if someone is registered you can call us at:
(416) 489-2626 or at 1-800-465-1933.

Can an owner of a clinic, who is not a member of the College, ask a Massage Therapist to do something that is contrary to the Regulations of the College?

Business owners frequently have business demands that may run contrary to the provisions of the RHPA. As a member of the College, the Massage Therapist is expected to uphold the Regulations of the College regardless of contrary demands. The Massage Therapist may wish to discuss their obligations with the business owner to determine if there are ways to satisfy the needs of both parties.

I would like to hire a massage therapist. How can I advertise a job opening?

The professional association, the Registered Massage Therapists’ Association of Ontario (RMTAO), posts employment opportunities. It may be contacted through it’s website at www.rmtao.com, by e-mail at info@rmtao.com, or by phone at (416) 979-2010 or 1 (800) 668-2022.

Some massage therapy schools assist graduates who have become registered with the College of Massage Therapists of Ontario with job placements. Details on placement arrangements can be obtained by contacting the schools directly. The list of recognized schools and their contact information is located on this website under the menu item "Becoming a Registered Massage Therapist" and then select "Massage Therapy Education in Ontario" from the submenu.


 
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